BZTECH has in-depth experience and expertise in handling complex networking systems. With our vast technical resources, we are able to provide you with the best IT services for your business needs.

IT services provided by BZTECH
System Integrator
Consultancy
Application & System Development

Hardware & Software
Project Management
Professional Support Services
Outsourcing

 


Support and Maintenance
Provide onsite support for operating systems and generic software applications.
Provide onsite network support for troubleshooting hardware and software.
Provide onsite breakfix for hardware repair, excluding parts replacement.

Unlimited email, web-base and phone support for generic software applications, operating systems and other software supported by BZTECH.
To provide a dedicated account manager to act as a single point of contact and support for the Customer notwithstanding for contractual, service level or technical support issues
To provide problem or support escalation channel for the Customer to improve its Desktop infrastructure to be more operationally efficient and faster
To conduct Yearly preventive maintenance exercises and reports on the Microsoft based desktop infrastructure such as performance tuning, health checking, fine-tuning configuration, etc.
 
Consultancy
Perform analysis and assessment of the Customer’s existing Windows server infrastructure setup
Advise on the Microsoft based server operations and maintenance improvement strategy
Advise on optimisation of Microsoft based server operations based on business requirements

To conduct quarterly critical server report on improvement measures for the Customer’s server operations and maintenance

To provide consultancy and advisory roles to cater for flexibility in scalability and efficiency in new windows server system design and planning


 
 
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